Emergency
Emergency drain and sewer service
Triage
Is this an emergency, or can it wait until morning?
Do not wait
Call now
- Sewage or gray water coming up a floor drain
- More than one fixture backing up at the same time
- A toilet overflowing where the water keeps rising
- Sewage smell plus gurgling from several drains
No emergency
Can wait until morning
- One slow drain that still empties
- A single fixture that gurgles but drains
- A clog that keeps coming back every few months
If it can wait, that's what we'll tell you on the phone — along with the cost, before anyone rolls.
While you wait
What should you do before the truck arrives?
- Stop running water anywhere in the house — every fixture drains to the same place.
- Don't flush, even upstairs. If the main is blocked, it comes up at the lowest drain.
- Keep people and pets away from standing sewage. Don't try to mop it into the drain.
- If you know where your cleanout is, clear a path to it — it saves time on arrival.
Response
How fast do you actually arrive?
From customers' own Google reviews:
Answered on the second ring, on a Saturday— customer Google review
On site within 30 minutes— customer Google review
Main line cleared within an hour of the call— customer Google review
- Cost
- Range quoted on the phone; final price in writing before work starts.
- After hours
- After-hours service available — the cost is part of the phone conversation, not a surprise on the invoice.
- Call immediately if
- Sewage is coming up a floor drain, or more than one fixture is backing up at once.
Scope
What don't you handle at 2am?
Drains and sewer lines are the emergency we're built for. A gas smell is for your gas utility — leave and call them first. A failed water heater or a broken fixture is work we do take; whether it needs a truck tonight or an appointment tomorrow is exactly what we'll tell you on the phone, instead of billing you a trip to say it in person.
Coverage & cost
Where do you do this, and for how much?
What this work costs depends on the job — thepricing page explains the factors. We do it across York County, including Shrewsbury, Dover, Dillsburg, Columbia, Manchester — and the boroughs and townships between them (full service area).